Testimonials - Epic Pools

Testimonials

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Awards & Recognition

BBB Accredited

BBB “Torch Award Nominee” recipient – Recognized for exceptional ethical standards, leadership character, workplace culture, customer service and community engagement, requiring at least three years in business.

Epic Pools installed our 16×40 “aspen” pool and spa in 2021. We had a wonderful experience and continue to use Epic pools for all of our pool chemical needs. All aspects of this company has exceeded our expectations and I highly recommend!

R.G. Germantown Hills, IL

Epic Pools made our backyard dreams come true! Professional, Knowledgeable, and Courteous throughout the entire purchase and build experience. Highly recommended! Thank you

J.L. - Kewannee, IL

I can’t say enough about our experience with Epic Pools. The customer service is exceptional. Brittany is amazing and so easy and professional to communicate with. Ryan and Brian are both Knowledgeable, hard working and responsive. We have an older pool and they updated our equipment, retiled and put an automatic cover on. We are having them do more projects this spring. Can’t recommend them enough!!

Lizzy Salmon

From day one, my experience with Epic Pools has been top notch. The entire Epic team is extremely professional, knowledgeable, friendly, and always willing to help with any questions I had. Their workmanship was superb and I really appreciated their timeliness as it related to scheduling, build, and follow through. Bryan, Derek, Brittany, Ryan, and Tyler always treated me with respect and made sure I was satisfied and took time to explain every step along the way. They worked efficiently and cleanly and my pool is absolutely beautiful! I can’t wait for pool season to arrive so I can show it off to all my friends and family! Thank you Epic! I now have paradise in my own backyard!!

Renee Utley

Epic Pools did a great job installing our pool. They have provided excellent and timely maintenance and support. We would highly recommend Epic Pools!

Bob & Vicki

We are so pleased with Epic Pools. We had a rough summer with equipment and keeping our chemicals balanced but Epic saved the day! I will always use them for my pool & highly recommend Bryan’s team (especially Brittany…, she’s great)!

Jill Addy Wright

Epic pools has been absolutely wonderful to work with! They installed and maintained our pool. I have nothing but great things to say.

Lyndsie Ingold

Epic Pools has been great to work with over the years. I had some bad experiences with other companies. I appreciate the understanding and flexibility that Epic has when working with their customers. Joe & Tehgen did a great job with the new pump motor. Brittany is always very helpful & really takes care of your needs!! Thank You!!

Brett Berns

From the moment we decided to install a new pool, this team has been by our side communicating with us every step of the way! Our installation was a breeze, even with the weather delays we encountered. Derek and Brittany always made sure we were informed of the next steps and have been absolutely wonderful. We’ve continued to use the Epic team for summer maintenance and they have delivered. Bryan is always so helpful and keeps our water perfectly balanced and crystal clear. I cannot recommend this company enough for everything pool related!

Becky Vogel

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